Last updated: April 12, 2019
Mythology Labs, LLP (“ML", "us", "we", or "our") operates the www.writaa.com website and the Writaa mobile applications (collectively referred to as “Writaa” OR the "Service").
This policy outlines our practices regarding the collection, use and disclosure of Personal Information when you use our Service.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect anonymous data from every visitor of the Website or when you access the Service by or through a mobile device ("Log Data"). We use this Log Data to monitor traffic and fix bugs.
For your computer, this Log Data may include information like web requests, the data sent in response to such requests, the Internet Protocol (“IP”) address, the browser type, the browser language, a timestamp for the request, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.
For using the Service, we ask you to register an account, log in and provide certain personally identifiable information that can be used to contact or identify you. Such information may include but is not limited to your email address, name, other information ("Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries and improving our services.
In order to take advantage of certain features of the Service, you may also choose to provide us with other personal information, such as your picture, but your decision to use these features and provide such data is voluntary.
We use your personal information to provide you with the Service to communicate with you about the Service or the Website. Your data may be processed to improve the Service, which includes both automated and manual processing of data.
With respect to any data you may choose to enter or upload to the Service, we take the privacy and confidentiality of this data seriously. Your data (in the Service) is specifically not shared between accounts or with the public. We employ industry standard techniques to protect against unauthorized access of data that we store, including personal information. All off-site backups of your data are securely encrypted.
Please note that if you choose to share data (like sharing your Writaa Projects with others), we are not responsible for any violation of privacy law you may be liable for.
We do not share personal information you have provided to us without your consent, unless:
Irrespective of the location where you use our website or apps from, you agree to any processing of any personal information you provide us according to this policy.
Writaa may contact you by email. For example, Writaa may send you promotional emails relating to Writaa or communicate with you about use of the Writaa Website and Service. If you do not want to receive email from Writaa, please opt out of receiving emails at the bottom of any Writaa email. Please note that for some emails (for example customer support emails), there’s no option to opt-out.
We don’t share your personal information with third parties except as listed below. Other than the information outlined below, only aggregated, statistical data is periodically transmitted to external services to help us improve the Service.
We currently use third party services including Amazon Web Services and Google Analytics that collect, monitor and analyze data and personal information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
Other analytics tools we use include Helpscout for in-app customer support, and, Google Analytics for search engine analytics.
If you wish to opt out of any data collection, please send us an email at [email protected].
Additionally, Writaa uses third party vendors that provide the necessary hardware, software, networking, storage and other technology required to run the the Service. While ML owns the rights to the Writaa Service, you retain all rights to the data you enter into Writaa.
In order to provide the Service, we also share data with services that help us track of errors and bugs, keep backups, store log files and identify performance issues.
We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
If Writaa is acquired or merged with an other company, or if Mythology Labs LLP goes out of business or enters bankruptcy, user information may be transferred to a third party. You acknowledge that such transfers may occur, and that any acquirer of Writaa or its assets may continue to use your personal information as set forth in this policy.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information and Data you save in Writaa is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information or Data we have collected from you.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you choose to provide information to us, please note that we transfer the information, including Personal Information, to computers and servers to multiple locations around the world and process it there.
For a detailed list of data sub-processors under the GDPR please see below under “Sharing of Data”.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Writaa aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at [email protected]
In certain circumstances, you have the following data protection rights:
Writaa is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Writaa complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Writaa is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Writaa may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Within the scope of our authorization to do so, and in accordance with our commitments under the Privacy Shield, Writaa will provide individuals access to personal data about them. Writaa also will take reasonable steps to enable individuals to correct, amend, or delete personal data that is demonstrated to be inaccurate.
In compliance with the Privacy Shield Principles, Writaa commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Writaa at:
Writaa has committed to refer unresolved Privacy Shield complaints to an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us or are not satisfied with our response, please contact JAMS at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. To facilitate fast and convenient resolution of complaints, you agree to participate in on-line dispute resolution through JAMS Online Mediation.
In the event your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Should you have any question or concern, please write to [email protected], or write to:
Mythology Labs LLP
Suite No. 110,
Mastermind V, Royal Palms Estate,
Arey colony, Goregaon (E)
Mumbai, 400 076